| Does the room rate include breakfast and taxes? |
| Yes, the room rate includes breakfast and taxes. |
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| What is the view from the hotel? |
| You can enjoy the view of the Marmara Sea and the Bosphorus. |
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| What is your booking cancellation policy? |
| Our cancellation policy is 3 days prior to your scheduled arrival. If you fail to arrive or cancel your reservation after the 3 days mark, your credit card will be charged %100 No-Show |
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| Can non-refundable reservations be cancelled? |
| Prepaid or non-refundable reservations cannot be changed or cancelled. If you cancel or change your prepaid or non-refundable reservationyouwill be charged and not refunded. |
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| Do you accept payments in Turkish Lira only? |
| We acceptpayments in Turkish Lira, Euro, USD, and GBP. |
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| What credit cards do you accept? |
| We accept Visa, MasterCard, and American Express.Foreign exchange rates applied by the Central Bank of Turkey are applicable at the hotel. |
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| Is there a car park? |
| Yes |
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| What are your check-in and check-out times? |
| Our official check-in time is at 13:30 and check-out is at 12:00(noon). Early check-in/late check-out is subject to the availability. However, we do not guarantee any early check-in or late check-out. |
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| Is smoking in rooms permitted? |
| All our rooms are non-smoking rooms. |
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| Is it possible to make an airport shuttle reservation? |
| Shuttle services from and to both airports are not free. Please contact to our concierge department to make a shuttle reservation. |
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| Is the cost for transfer paid to the driver? |
| The cost for your transfer is paid to the concierge department. |
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| Do I need to bring a hairdryer? |
| There is a hairdryer in rooms. |
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| Is this a pet-friendly hotel? |
| Unfortunately, we donot allow pets to stay at our hotels. |
